(Business) Process (BP) - Procedure

1 - About

A business process is a natural process (ie versus machine process) where activities are performed in a organisation.

Example business process :

  • raw materials purchasing
  • orders
  • shipments
  • invoicing
  • inventory
  • general ledger
It's not referring to an organizational business department or function

Management processes should be organized more like operational processes, such as order-to-cash and procure-to-pay. Tried, tested, efficient and reliable.

A business process or business method is a collection of related, structured activities or tasks (that produce events) in order to deliver a specific service or product (serve a particular goal) for a particular customer or customers.

3 - Application

The process is typically supported by a source data-collection system called an OLTP application (online transaction processing)

4 - Modeling

5 - Visualization

A business process is visualized with a flowchart as a sequence of activities.

Below, you can find different type of flow chart that specialize in business process.

5.1 - BPMN

5.2 - UML Activity diagram

5.3 - The event-driven Process Chain (EPC)

The event-driven Process Chain (EPC) is a flow chart for business process modeling.

5.4 - SIPOC

5.5 - Others

6 - Serial vs Parallel

  • Process - Daisy Chain: one person must ask to another to be able to get something.

7 - Performance Management

A business process must supports all three aspects of performance management:

  • Shaping strategy through financial and operational planning
  • Taking action to execute the strategy across the business operations
  • Measuring the results to enable fact-based decisions

With this closed-loop process, business process continue to improve over time and realize business outcomes.

8 - Status

9 - Simulation

Business process simulation software is an effective way to evaluate the full implications of business decisions before they are put into practice.

10 - Serialization

11 - Documentation / Reference


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